Support

Frequently Asked Questions

Quick answers about how CollectiveTap works: share-by-link access, expiration, admin control, privacy, and data handling.

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Common questions

Do I need an account?
No. Anyone with the link can participate in a browser — no installs, no login.
Are links private?
They're private in the same way any shared link is: anyone with the URL can access it. If something is sensitive, don't post the link publicly.
How long do links last?
Most links automatically expire after approximately 90 days unless extended. Expiration is about availability — cached artifacts (like OG preview images) can persist independently.
Can I delete a link?
Yes, if you control the admin capability for the link. You can also request removal via Contact.
What if I lose my admin link?
If you lose the admin URL, you may not be able to regain admin control. Treat admin links as private and store them safely.
Can others edit?
It depends on the capability in the URL you share. Some links are read-only, others are read-write. The permission is carried by the link (often via ?cap=...).
Is it free?
Yes. There's no payment flow required to use the tools.
Do you sell my data?
No. CollectiveTap does not sell personal information.
Can I embed this?
You can share links anywhere a URL can go. Some sites may allow embedding via an iframe, but compatibility depends on the host platform.
Why no app?
CollectiveTap is built for chat-native sharing: a link works instantly across platforms — no app store install, no account creation.
What is a Hub?
A Hub is a shareable home for related coordination links, so your group can find events, votes, tasks, lists, and notes in one place.
Is Hub access different from child-link access?
Yes. Hub admin access controls the Hub itself, while child tools keep their own capability links and permissions.
What happens when Hub links or child links expire?
Expired links may stop loading from Hub. Some cached preview artifacts can persist temporarily due to platform caching behavior.
Are IP addresses logged?
Yes. Full IP addresses (IPv4/IPv6) may be collected for rate limiting and abuse prevention, and may be retained indefinitely.